Terms and Conditions of Sale

CONDITIONS

The offer and sale of the products on “loopbottles.com” are governed by the following General Conditions of Sale.

The products purchased on "loopbottles.com" are made by Loopbottles - Brandi of PMP SOLUTION SRL and sold directly by the same based in Casalpusterlengo (LO), Via Moro 50, 26841), VAT number: 07461680964

1.1) These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on “loopbottles.com” between the users of the aforementioned sites and the Seller.

1.2) Through "loopbottles.com" the Seller offers the products for sale and carries out its e-commerce activity exclusively towards its end users who are "consumers", or any natural person acting for purposes not related to their commercial activity , entrepreneurial or professional, possibly carried out.

The Seller, therefore, reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.

CONCLUSION OF THE CONTRACT BETWEEN CONSUMER AND SELLER

The consumer who intends to place a purchase order for one or more products on “loopbottles.com, can check the reference to these same terms and conditions:

• The order page contains a reference to these General Conditions of Sale and the Information on the Right of Withdrawal, as well as a summary of the information on the essential characteristics of each product ordered and the relative price (including all applicable taxes or duties) , the means of payment accepted and the methods of delivery of the purchased products, the shipping and delivery costs, the conditions for exercising the right of withdrawal and the methods and times for returning the purchased products.

• Product prices may be subject to updates. The consumer is required to check the final sale price before concluding his order.

• The contract is concluded when the Seller receives the order form and payment electronically.

• Once the contract is concluded and payment has been received, the Seller will process the purchase order.

• The order form will be filed in the seller's database for the period of time necessary to process the orders and in any case in accordance with the law.

• The Seller reserves the right not to process purchase orders that are suspicious, incomplete or incorrect, that do not give sufficient guarantees of solvency or in the event of unavailability of the products. In these cases, the seller will inform the consumer by e-mail that the contract is not concluded and that the seller has not carried out the purchase order.

• If the products presented on "loopbottles.com" are no longer available or on sale at the time of the last access to the site or when the order form is sent, it will be the Seller's responsibility to notify the consumer of any unavailability of the products ordered. In case of forwarding of the order form and payment of the price, the Seller will refund the relative sum, without being required to any type of further compensation.

• If the realization of the ordered items and / or the safe shipment of the same is prevented by omissions and / or errors, in the order form, attributable to the customer, and this does not respond to the customer service emails for "loopbottles.com", the seller, after 14 days from the first request email sent by “loopbottles.com”, reserves the right to cancel the order and not follow it up.

CHARACTERISTICS OF THE ITEMS FOR SALE

• The essential characteristics of the products on “loopbottles.com” are presented in each product sheet. The consumer can also request more specific information on the products on the site by email.

• The conclusion of the purchase process implies the reading and acceptance of the characteristics of the product shown on “loopbottles.com”. However, the images and colors of the products offered for sale may not exactly correspond to the real ones due to the Internet browser and monitor used.

PAYMENTS

The methods of payment of the price of the products and the relative shipping and delivery costs are indicated in the order form and form an integral part of these Conditions of Sale.

SHIPMENT

• Products ordered on “loopbottles.com” are shipped by express courier. The shipment of products to disadvantaged locations is done by registered post. May incur an additional charge.
• Delivery times include working days only and do not include holidays.

• In case of non-delivery due to non-availability, non-collection, an “untraceable” or “unknown” recipient and incorrect or incomplete information provided by the customer, a second shipment will be made free of charge. For a further dispatch of the goods, the shipping costs will be borne by the consumer upon written request by e-mail. If the customer does not want to bear the cost of the second shipment of the goods and / or does not respond to emails sent by the customer service for quadricuore.it ", the seller may still consider the sales contract concluded, retain the goods and the customer's money . The seller has the right to manage each case in a specific way, according to the specificities of the cases.

• The delivery terms indicated in the order form and / or in the confirmation e-mail are merely indicative and never essential, whatever the form used for their determination. In no case, except in the case of willful misconduct or gross negligence by the Seller, any delays, even if not due to force majeure, entitle the Consumer to withdraw from the contract or terminate it, to demand from the Seller the refund of the price paid and / o compensation for any damage, direct or indirect. The shipment and delivery of the Products purchased will be made at the address indicated in the relative order.

RIGHT OF WITHDRAWAL

• The right of withdrawal is excluded pursuant to art. 59 of Legislative Decree 21/2014 and subsequent amendments, for products made to measure or clearly personalized. The Seller has the right not to accept the return of Products that have been altered in their essential and qualitative characteristics, that have been damaged, used, that are worn, that are not returned in their original packaging and / or complete with all their set off.
• The consumer may exercise the right of withdrawal within 14 days of receipt of the goods by sending a request in the specific section of quadricuore.it or by email.
• The right of withdrawal within 14 working days from the date of receipt of the goods is also valid if the goods have manufacturing problems. Peculiarities of the object due to the artisanal nature of the product are not recognized as manufacturing problems. However, Loopbottles.com remains available to resolve any errors or imperfections.

1. to exercise the right of withdrawal, the customer must send a communication stating this intention, within 14 working days from the date of receipt of the goods, by email to info @ loopbottles.com
2. With the receipt of the notice of withdrawal loopbottles.com will communicate by e-mail the methods of returning the goods.
3. The goods must be returned intact in all its parts and with the original packaging not tampered with. In case of return of damaged goods, the right of withdrawal cannot be exercised by the customer.
4. loopbottles.com reserves the right to refuse unauthorized returns or returns that do not comply with all the conditions provided. In these cases the goods will be returned to the sender at the original shipping address and the shipping costs will be borne by the customer.
5. After verifying the integrity of the returned product, loopbottles.com will refund the customer the full amount initially paid, excluding shipping costs, within 10 days from the date of return of the goods.
6. however, loopbottles.com remains available to the consumer if the latter communicates the need to replace the item following an incorrect purchase (eg: wrong size or color change) within 14 days of receipt of the goods. The consumer can communicate his need by email info @ loopbottles.com
7. All shipping costs relating to point 6 will be borne by the Consumer.

MODIFICATIONS OF THE CONDITIONS OF USE

The manager may modify or simply update these General Conditions of Use, in whole or in part. These updates or changes will be notified to users on the Home page or by email as soon as they are adopted and will be binding as soon as they are published on the website in this same session. Access to and use of the site implies acceptance by the user of these terms of use.

PRIVACY

• The Seller will proceed to the processing of the Consumer's personal data in compliance with the privacy legislation as specified in the " Privacy Policy " section of the Site to which express reference is made.
• The Seller, as Data Controller, guarantees that the data provided by the Consumer will be processed in compliance with the provisions of Legislative Decree n. 196/2003 and subsequent amendments, of the European Regulation n. 679 of 2016 and any other current legislation on privacy. Without prejudice to the rights recognized by articles 15 and ss. of the European Regulation n. 679 of 2016, the Consumer's personal data will be processed in the manner and for the purposes indicated in the " Privacy Policy " section of the Site and for which the Consumer has expressly given his consent.

The Consumer can obtain information on the processing of their personal data, as well as any other information regarding the privacy policy, by accessing the " Privacy Policy " section of the Site or by contacting the following e-mail address directly: info@loopbottles.com